In QuickBooks, open the Welcome window (Help Welcome to QuickBooks) and click Switching to QuickBooks. On your Windows computer: 1 In QuickBooks for Windows, open the company file you want to convert. 2 Choose File Utilities Copy Company File for QuickBooks Mac. Plans to keep creating and releasing computers and consumer electronics that are more user-friendly. Will focus more opening more stores even on international locations to help increase in sales. Corporate Culture: Apple Inc. Is considered to be one of the most highly successful companies founded in the 1970s. Training Manual This program is not intended to gauge the technical skills of technicians regarding the diagnosis and repair of motor vehicle air conditioners. The basic goal of the technician training and certification program is to teach technicians how to properly recover and recycle refrigerant, and why it must be done to protect the. Chief Focus: Windows or Mac OS X. Think of an operating system (OS) as the interface which lets you communicate with the computer. The majority of you will start your computer experience with Windows, the operating system built by Microsoft. Some will start with Mac OS X, which is the operating system used on Apple computers. View and Download Apple Macbook Air Macbook Air 11 user manual online. Apple Macbook Air Macbook Air 11: User Guide. Macbook Air Macbook Air 11 Laptop pdf manual download. Also for: M7710ll - powerbook g4 - powerpc 500 mhz, Macbook air (11-inch, late 2010, Macbook air.
The latest Genius Training Student Workbook for Apple sales staff landed in the hands of Gizmodo, which shared its spoils on Tuesday. It should be noted, however, that nowhere in the story does Gizmodo mention Apple confirming that the manual is legitimate.
Still, it is compelling reading. The book schools employees on basic human behavior, and helps them relate to customers — all in the name of a sale. 'Everyone in the Apple Store is in the business of selling,' the manual states pointedly.
Selling is summed up in the acronym, APPLE, which stands for Approach, Probe, Present, Listen and End. Staff are encouraged to show empathy — a repeated theme throughout the tome. They even go through empathy exercises that role play possible customer situations. The workbook lays out guiding principles, such as, 'We deepen and restore relationships' and 'We enrich their lives.'
Employees are taught about positive and negative human emotions. For the uninitiated, people show frustration by making 'fist-like gestures' and boredom by giving a 'blank stare.' Conversely, 'hand rubbing' shows expectancy and an 'unbuttoned coat' demonstrates cooperation.
In Apple's eyes, negativity is a no-no, so the workbook outlines a section that prohibits staff from using words like 'bomb' and 'crash,' and instead replacing them with 'unexpectedly quits' or 'stops responding.' This emphasis on positivity extends to relationships between employees, who are encouraged to give 'fearless feedback' rather than openly criticize each other.
Every Apple 'Genius' must also attend a 14-day bootcamp that mandates programs as diverse as 'Using Diagnostic Services' and 'The Power of Empathy.'
What do you think of the manual? Tell us in the comments below.
We'll show you how to set up your Mac and get the most use from its powerful, friendly features.
Set up your new Mac
These simple steps will get you started. Learn how to turn on your Mac, use the setup assistant, and check for software updates.
Get your Mac up and running
Switching from Windows?
Mac ease of use is legendary. If you're coming from Windows, you can learn how to click, copy, close, and more in no time.
Get tips for Windows switchers
Bring your files and folders
Use Migration Assistant to copy all of your documents, apps, and settings to your new Mac from another Mac or Windows PC.
Navigate with gestures
Make your Mac do amazing things with a swipe, a tap, and a click. Navigating your Mac is easy with gestures for your trackpad, Force Touch trackpad, and mouse.
Use multi-touch gestures
Use keyboard shortcuts
Sometimes a quick press of the keys is faster than pointing and clicking. Save time with these keyboard shortcuts.
Learn handy shortcuts
Personalize your display
Quickly start a screen saver or put your display to sleep with hot corner shortcuts. You can also secure your Mac by requiring a password after the screen saver starts.
Set up screen saver
Create wonderful work with your Mac
Productivity is fun, easy, and collaborative with these powerful apps that come built into your Mac. Quicken 2017 mac manual.
Pick up where you left off with Continuity
Start an email on your iPhone, and finish it on your Mac. Copy text on your Mac, and paste it on your iPad. Use your iPhone as an Instant Hotspot. You can even unlock your Mac with your Apple Watch. Continuity makes it all easy.
Stay connected with Continuity
Use Messages to keep up the conversation
You can send and receive iMessages and text messages on your Mac, just like on your iPhone. Learn how to set up Messages and keep chatting.
Use Messages with your Mac
Your photos, organized and perfected
The Photos app and iCloud Photo Library give you a beautiful way to organize and view your photos on all your Apple devices. You can also share and edit your photos with powerful, intuitive tools.
Use Photos on your Mac
Access your documents anywhere
When you store documents in iCloud Drive, you can open them on all your Apple devices and on iCloud.com. And your edits stay up to date everywhere.
Mac Pro Laptop User Manual
Set up iCloud Drive on your Mac
Learn more
Macs Certification Training Manual
Get Mac Support, learn about the operating system that makes your Mac run, and brush up on the basics.